Operations and Supply Chain Management
Operations and Supply Chain Management
Operations management is one of the main functions of a firm. The supply chain for the firm ensures the firm has the inputs needed to operate. Operations and supply chain management (OSCM) studies how a firm produces goods and services efficiently. As part of this graduate-level course, we will analyze the major aspects of business operations, including facility location, input procurement, demand forecasting, product and process quality control, manufacturing process analysis, project management, and inventory control. Other business courses, such as marketing or advertising, focus on specific functions of the firm. OSCM goes to the heart of what makes a firm tick. Basic questions such as how many workers to hire, how much raw material to have on hand to ensure no production shortfalls, and how many production shifts to schedule each week to meet forecast demand are part of OSCM. Likewise, OSCM includes deciding where to source raw materials and intermediate inputs (local, regional, or international), forecasting demand for these inputs, and ensuring production and service processes have the necessary inputs to operate efficiently. When there is a shock to operations – like when an overseas supplier of a key part is hit with a typhoon or when a labor shortage happens in a key production area – OSCM asks how the firm will react and what tools it will use to analyze and respond effectively. OSCM provides tools to analyze basic business functions, respond to business and market shocks, and mitigate risks associated with an uncertain production environment.
Duration: 96 Hours
Level: Not defined
Certification: Yes
Cost: Free
Language: English
Type: Self-Paced
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