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Management of Services: Concepts, Design, and Delivery

Management of Services: Concepts, Design, and Delivery

This course explores the use of operations tools and perspectives in the service sector, including both for-profit and not-for-profit organizations. The course builds on conceptual frameworks and cases from a wide range of service operations, selected from health care, hospitality, internet services, supply chain, transportation, retailing, food service, entertainment, financial services, humanitarian services, government services, and others.

Duration: Not defined

Level: Graduate

Certification: No

Cost: Free

Language: English

Type: Self-Paced



Please note: these courses are provided by external sources, links are not actively managed or regularly updated, content might be moved or unavailable.
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