Management of Services: Concepts, Design, and Delivery
Management of Services: Concepts, Design, and Delivery
This course explores the use of operations tools and perspectives in the service sector, including both for-profit and not-for-profit organizations. The course builds on conceptual frameworks and cases from a wide range of service operations, selected from health care, hospitality, internet services, supply chain, transportation, retailing, food service, entertainment, financial services, humanitarian services, government services, and others.
Duration: Not defined
Level: Graduate
Certification: No
Cost: Free
Language: English
Type: Self-Paced
Please note: these courses are provided by external sources, links are not actively managed or regularly updated, content might be moved or unavailable.