Customer Service Level 2
Customer Service Level 2
In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; however, 91% of those simply leave and never return. The main reason for this is not price, but bad customer service. This shows that providing good customer service and handling any issues in a professional and courteous manner is an essential day-to-day task.
Duration: 16 Weeks
Level: Not defined
Certification: Yes
Cost: Free
Language: English
Type: Self-Paced
Please note: these courses are provided by external sources, links are not actively managed or regularly updated, content might be moved or unavailable.
