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Customer Service Level 2

Customer Service Level 2

In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; however, 91% of those simply leave and never return. The main reason for this is not price, but bad customer service. This shows that providing good customer service and handling any issues in a professional and courteous manner is an essential day-to-day task.

Duration: 16 Weeks

Level: Not defined

Certification: Yes

Cost: Free

Language: English

Type: Self-Paced



Please note: these courses are provided by external sources, links are not actively managed or regularly updated, content might be moved or unavailable.
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