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Crisis Communication

Crisis Communication

This course is designed for practical applications of crisis communication principles. This course will explain what communication problems look like, the different phases of crises, how to deal with them, and how to anticipate crises as part of conducting an effective public relations program. It will also explain the role of a crisis communication team and teach you how to write a crisis communication plan. Most importantly, it will emphasize the value and importance of using social media in a crisis communication plan and in marketing.

Duration: 18 hours

Level: Not defined

Certification: Yes

Cost: Free

Language: English

Type: Self-Paced



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