Create a Workplace Conflict Resolution Policy
Create a Workplace Conflict Resolution Policy
In this course, we discuss the benefits of functional conflict in fostering creative thinking, problem-solving techniques, and innovation, and identify appropriate workplace strategies for discouraging dysfunctional conflict, which is often based on misunderstanding, clashing personalities, negative stereotypes, and bias. We explore different conflict resolution methods, including the formal methods of negotiation, mediation, arbitration, and litigation, as well as other informal remedies. Next, we examine organizational structure and employee interdependence and offer practical guidance on how leaders can leverage the attributes of different employees to work together toward a common goal.
Duration: 13 Hours
Level: Not defined
Certification: Yes
Cost: Free
Language: English
Type: Self-Paced
Please note: these courses are provided by external sources, links are not actively managed or regularly updated, content might be moved or unavailable.
